Q1: Are you a factory? A1: Yes,we are a professional factory
Q2: Payment term A2: After the contract is signed, you shall pay 50% deposit, then the contract comes into effect.
Q3:Production time A3: 16 days upon getting deposit
Q4: Package A4: we recommend plywood packing to avoid damage during the transportation.
Q5:Check the acceptance A5: When receiving the goods, please check product carefully: Whether there is packing damage, leakage and whether the goods are damaged; Whether product quantity and accessories are same as required; Whether all machine details are fine. If there is any problem about machine, please take pictures and contact us immediately.
Q6:Warranty time A6: 1) One year warranty. During the first year, if some parts need replacing, we will free provide. And we offer life-long technical support. After warranty time, customers shall pay money for component and express fee.
Q7:OEM Service A7: We accept purchase orders with customers' brand or trade mark.
